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Thank You for Your Question! How to Deal with Difficult Questions

Language: English

Time for review: 90 minutes


You’ve been preparing your presentation for so long, and now it’s time to present and deal with questions – hopefully elegantly and confidently – so what are the techniques and tactics that experienced presenters possess? To dodge an inconvenient question, delegate an irrelevant one – which tactics to use?


Topics under discussion:

  • How to start creating your presentation with the audience in mind.

  • How to make your pitch human-centric and not lose yourself behind the slides.

  • How to win the competition against your slides.

  • How to build trust with your audience.

  • How to engage the audience, which tools and tactics will be helpful.

  • How to invite questions effectively and in time.

  • How to deal with irrelevant, inappropriate, angry and sensitive questions.

  • How to show confidence, integrity and ownership of your ideas.

About speaker

Dr. Yuliya Shtaltovna, adjunct faculty at International Management School, honorary lecturer at Fresenius Business School and University of Europe, Berlin. Lecturer, trainer, researcher, podcaster.

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